Cookie Policy

Understanding how we use tracking technologies to enhance your experience on flexpointlabs.asia and protect your personal information.

How We Use Tracking Technologies

At Flexpoint Labs, we use various tracking technologies to improve your browsing experience and provide personalized nutritional balance planning services. These tools help us understand how you interact with our platform, remember your preferences, and deliver relevant content that supports your health journey.

Our tracking systems collect information about your device, browser settings, and how you navigate through our educational resources. This data allows us to optimize our nutritional planning tools and ensure our platform works smoothly across different devices and browsers.

We believe in transparency about data collection. This policy explains what information we gather, how we use it, and the choices you have regarding tracking technologies on our website.

Essential Tracking

These technologies are necessary for basic website functionality. They enable core features like secure login, session management, and form submissions. Without these, our nutritional planning platform wouldn't function properly. You can't disable these through browser settings alone.

Functional Enhancement

We use functional tracking to remember your preferences, language settings, and customization choices. This includes storing your nutritional goals, dietary restrictions, and interface preferences to create a personalized experience each time you visit our platform.

Performance Analytics

Analytics tracking helps us understand which features are most valuable to our users. We monitor page loading times, popular content sections, and user journey patterns to improve our educational resources and optimize the overall platform performance.

Educational Content

We track engagement with our nutritional education materials to understand which topics resonate most with our community. This information helps us develop more relevant content about meal planning, dietary balance, and healthy lifestyle choices.

What Information We Collect

Our tracking technologies gather several types of information to support your nutritional planning experience:

Browser type, version, and operating system details
IP address and general geographic location (city/state level)
Pages visited, time spent on each section, and navigation patterns
Device characteristics like screen resolution and mobile/desktop usage
Referral sources and search terms that brought you to our site
Form interactions and feature usage within our planning tools
Educational content preferences and engagement metrics

We don't collect sensitive personal health information through automatic tracking. Any detailed health data is only gathered when you explicitly provide it through our assessment forms or account creation process.

How Tracking Enhances Your Experience

The information we collect through tracking technologies directly improves your interaction with our nutritional planning platform in several ways.

When you return to our site, tracking allows us to remember your dietary preferences, nutritional goals, and where you left off in our educational content. This personalization means you don't have to re-enter basic information or start from scratch each time you visit.

We also use tracking data to identify which educational materials are most helpful for users with similar nutritional needs. This helps us recommend relevant articles, meal planning guides, and balance strategies that align with your specific interests and goals.

Performance tracking ensures our platform loads quickly and functions smoothly across different devices. When we notice slow loading times or technical issues in certain browsers, we can address these problems to maintain a reliable user experience.

Data Retention Periods

Session Data Temporary tracking information is deleted when you close your browser or after 2 hours of inactivity.

Functional Preferences Settings and customization choices are stored for up to 12 months to maintain your personalized experience.

Analytics Information Aggregated usage data is retained for 26 months to identify long-term trends and platform improvements.

Educational Progress Your progress through our nutritional education content is saved for 18 months or until account deletion.

Third-Party Tracking Services

We work with selected third-party services to provide comprehensive analytics and improve our educational platform. These partners have their own privacy policies and data handling practices.

Our analytics provider helps us understand user behavior patterns and content effectiveness. They process aggregated data about site usage, popular features, and general demographic information to help us improve our nutritional education resources.

We also use third-party tools for performance monitoring and error tracking. These services help us identify technical issues quickly and ensure our platform remains reliable for all users seeking nutritional planning support.

All third-party partners are required to handle data responsibly and in accordance with applicable privacy regulations. We regularly review these relationships to ensure they align with our commitment to protecting user privacy.

Managing Your Tracking Preferences

You have several options for controlling how tracking technologies function when you visit our website. Most browsers allow you to manage these settings through their privacy controls.

Chrome

Go to Settings → Privacy and Security → Cookies and other site data. Choose your preferred tracking level and manage site-specific permissions.

Firefox

Open Preferences → Privacy & Security → Enhanced Tracking Protection. Select Standard, Strict, or Custom protection levels.

Safari

Navigate to Safari → Preferences → Privacy. Adjust tracking prevention and cross-site tracking settings as desired.

Edge

Access Settings → Cookies and site permissions → Manage and delete cookies and site data. Customize tracking prevention levels.

Keep in mind that disabling certain tracking technologies may affect your experience on our platform. Some personalization features and preference settings might not work as expected with strict tracking restrictions enabled.

Updates and Changes

We review and update this cookie policy periodically to reflect changes in our tracking practices or legal requirements. When we make significant changes, we'll notify users through our website and provide details about what has changed.

The most current version of this policy is always available on our website. We encourage you to review it occasionally, especially if you have concerns about data privacy or want to understand how new features might affect tracking.

This policy was last updated in January 2025 and reflects our current approach to tracking technologies and data collection practices.